The Let's Get Comfy Podcast
Hosted by Founder and CEO of Comfort Measures Consulting LLC, Norman Harris. The Official Healthcare Edutainment station. Empowering listeners with the knowledge and resources to age comfortably. The podcast platform will uniquely provide laughter, peace, joy, resources and most of all COMFORT. Fostering professional partnerships and engaging the audience by providing them access to a REAL family-like conversation. That gives them the REAL reasons. Connects them to REAL reliable resources. To get REAL results. For REAL Comfort! Through interviews with C-suite healthcare leaders, experts, caregivers, founders, authors, educators, and thought leaders who are doing incredible work for older adults, family caregivers, and the healthcare community.
The Let's Get Comfy Podcast
Building Wealth, Wellness & Legacy” – with Dr. Ranyouri “Rainy” Senia
Dr. Rainey Semia shares her journey from healthcare to real estate, demonstrating how to build multiple successful businesses through systems, processes, and a servant's heart. Her path from occupational therapist to nursing home administrator to real estate entrepreneur offers valuable insights for professionals seeking to diversify their careers and income streams.
• Moving from occupational therapy to nursing home administration after observing leadership gaps
• Earning a PhD in Healthcare Services with specialization in healthcare administration
• Transitioning to real estate during COVID to pursue investment goals
• Expanding into mortgage lending, credit restoration, and financial literacy coaching
• Owning an event venue and developing international real estate connections
• Using systems and processes to successfully manage multiple businesses
• Finding motivation in helping clients achieve homeownership dreams
• Building leadership skills through healthcare administration experience
• Planning to establish nonprofits focused on affordable housing and senior equipment needs
• Emphasizing the importance of building relationships early in your career
For more information about Dr. Rainey's services or to connect with her, search for Rainyouri Semia on social media platforms. For those seeking an event venue in the Tampa/Brandon area, her 900-square-foot venue is located at the intersection of 301 and Adamo Drive and can accommodate up to 50 people.
My other motivation too is that, like when I get text messages or hear my clients say thank you for helping me to buy a home, I never thought that this could be possible. What are your actual goals that you want to attain? And then start looking at the money and stuff that's behind and of the staff as well too, and we have those relationships with them. You want everyone to be successful. So the emotional part of it, the mental part, that's that in and of itself is a lot for administrators.
Speaker 2:Oh yes, at Comfort Measures Consulting, we're here to help you navigate the complexity of health care. If you're caring for a loved one as a caregiver, you don't have resources, you don't know what questions to ask. You need to have options right. Give Comfort Measures a call. Give us a chance. First consultation is free. Speak with me, comfort Measures Consultant 850-879-2182. You can also visit our website at wwwcomfortmeasuresconsultingcom. Talk to you soon. It's another episode of the let's Get Comfy podcast. I'm your host, the shiny bald head, nice black beard, norman Harris, owner of Comfort Marriage Consultant. We have a special guest here with a unique background an array of knowledge, array of experience, array of expertise. And I'm about to try to pronounce her name correctly on the first try. All right, dr Ray Ari Sina was it ran your a?
Speaker 2:ran your in yeah. Simeon. Yeah, well, I say rainy. So no, she already know dr Rainy. Alright, sorry, I messed up your name, no problem, you want me to do it over? No, that's good. Okay, we're keeping this in the show. Absolutely. Thank you, dr Rainy, for joining us here. We're so happy to have you. Thanks, yes, this has been in the works for a little while. You've been patient with me, with rescheduling and everything, so I appreciate it.
Speaker 2:Uh, here on a sunday, you already been in church amen yep, and we didn't go you was there in spirit yep, I did listen to jumpy key this morning. I did. Did you sing too? That's me not this time. Yeah, I think I did, don't be key, because I don't like the new school gospel man. You know I'm old school, like you know. I like still like ranch allen, you know right now, yeah, he died I know I said what about him?
Speaker 1:did you do the old school hymns too?
Speaker 2:no, I don't do them. Oh okay, you're not old school there. Yeah, my daddy do him. Oh yeah, yeah. But okay, miss reyna, yeah, tell the audience who you are, uh, and brag on yourself. I always like to make my guests feel uncomfortable, because most people don't like talking highly of themselves.
Speaker 1:But do it today, please okay, that is so true that we don't like to talk. You know highly of ourselves because, especially when you have a servant's heart, your goal is not for you is to serve others. But I will take this opportunity yeah to to toot my own horn.
Speaker 1:I would say so again. My name is Rain Yuri Semia, but I go by Rainy um. I have a several different businesses, let's say that. But my first love, of course, is going to always be health care. I start out as an occupational therapist, moved into being a nursing home administrator. Throughout that time I also ended up getting my PhD, so Norman has called me Dr Rainey. So I do have my PhD in healthcare services, with a specialization in healthcare administration.
Speaker 1:Along the way of healthcare, just like many others during the world of COVID, just the uncertainty my husband and I had always wanted to do investments and I thought why not get my real estate license? So I am also a realtor, have several different business adventures in the real estate world. So I'm a realtor, I am a mortgage loan originator, I am a financial literacy, credit restoration specialist and I also own an event venue. So I know a lot of people are like oh my God, that's a lot of things. But when you have system processes in place it is not hard at all. And if you think about the richest people in the world, they never have just one job. They have like a sector of different businesses. So I am on my road to being a millionaire.
Speaker 1:So, that is just a little snippet of the different things that I currently do future millionaire.
Speaker 2:She real close to y'all. She don't tell you what a bank account, yeah. So she don't want to do this, but I'm gonna do it. So here's her education certifications november 2023. Certified hood counselor. September 2015 and March 2016,. She was in the University of Connecticut. Why did you go up there?
Speaker 1:Why I went to Connecticut. When you get married, you have to do this thing called compromise.
Speaker 2:Compromise.
Speaker 1:I'm originally from Georgia but moved to Florida in 2010. Got married in 2015. 15 yep so husband job moved us to connecticut, so I did the perfect wifely duty.
Speaker 2:Y'all compromised and went to connecticut give your buddy a shout out to on the show too shout out to my amazing husband, justin of 10 years.
Speaker 1:We celebrate 10 years in January. So it has been a good journey.
Speaker 2:Good journey. Well, man, shout out to you buddy and good job. You know, as a wife being supportive, Tell your man, make a stronger man, have a good, supportive wife for sure. Long-term care certificate you earned. You also went to Walden University, which is based in Minnesota. Doctorate of Philosophy in Health Services, which you mentioned, specializing in healthcare administration, medical college, occupational therapy. You said that let's talk about your memberships. Geez, I need to do more. All right, mentor committee since 2018. National Association of Long-Term Care Administterm care administrator board right in 2020. See my phone on trip on me. Okay, let's see, I'm gonna say all of it. Uh, member of the american occupational therapy association in 2016. App committee uh, 2017 to 2020. Member of the american college of health and care administrators, florida chapter vice president. Uh, florida chapter board member. Let's see, delta sigma theta sorority member. Y'all second president. Uh, june was the second president of. Oh, that was in.
Speaker 1:Uh, he was delta, okay, I was the second vp and then currently I'm on several different committees at the chair of economic development and then also internal audit.
Speaker 2:Our Southern Region Conference Committee. Second vice president. International Awareness and Involvement Committee chair from August 2011 to 2014. Economic Development Committee Internal Audit Chair. South University OT Assistant Program.
Speaker 1:My God, when you have a servant heart, you know.
Speaker 2:That's a true servant heart. Please don't look at my certification and memberships or anything like that. Okay, all right, so you're going to just say dad on there. I mean that's a big job. Listen, no, yo.
Speaker 1:As a daddy's girl myself, that is a huge job, man please.
Speaker 2:I appreciate it Close to you, I don't even know. I appreciate it though. Yeah, but yes, I wanted to make sure people highlight that, because this show is about making sure healthcare-related individuals are heroes. You're the New Day celebrity On the Leslie Comfort Podcast. You are a celebrity. We're going to talk with the audience today to empower our listeners with more information. All right, so let's get started here With your dedication and passion to possess healthcare-related information but knowledge as well led you on a path to become a nursing home administrator. Uh, how did you get that opportunity?
Speaker 1:okay. So my opportunity started at when I became an occupational therapist. My first job was a traveling therapist, so I had the opportunity to travel around like every 13 weeks or so. I ended up coming here in 2010 and again, just throughout my traveling assignments, I just wasn't pleased with how the administrators were, to say the least. You know, you would walk down the hall, the, or you would walk down the hall as a employee. The leadership would walk past you. They would hold their down, try to walk so they wouldn't make eye contact with you or not say anything to you. Sometimes it would be again.
Speaker 1:At the time I was a practicing therapist. It would be hey therapy, hey therapy. Who is hey therapy? My mom named me Ring Yuri, so the fact that the leadership didn't even take the opportunity to get to know staff and, of course, I am a staff member at that. That time I heard the mea after the meetings of the going on and I just wasn' when we had moved to Conne amazing administrator tha I ever thought about bein, and so I mean it came int like did anything with it. The Yukon program love t the support that they provided to us, especially when it came to someone like myself new to the area, trying to get those various internships and things. It was just really amazing. So had the opportunity to really go from just helping the patients to now helping the patients and the staff.
Speaker 2:So Got it Okay. So going and leading, sometimes you have to follow Absolutely as a spouse and you follow him way up to Connecticut and look what that happened.
Speaker 1:Yes, yeah, one of the best experiences. I really did enjoy my time there, minus the snow.
Speaker 2:Minus the snow. Yeah, any good food in Connecticut later.
Speaker 1:They have some good restaurants, but we will also just travel over to New York to go and eat a lot of times. Just catch the train it's not far, I mean because Connecticut is so small Like you can catch the train and be there little, no time I would like Mm-hmm. And don't have to worry about parking. That's the other thing.
Speaker 2:Big thing Parking in that traffic, yeah, the other thing, big parking in that traffic, yeah, that's actually a good story of, uh, how you began as a nurse home administrator. Um, I hear the I like I love to hearing the the journey and how it sort of uh started. So again, we're gonna be moving gears here. Right, your real estate journey. Okay, what inspired you to get into real estate and how has your career evolved since then?
Speaker 1:Woo. So, okay, I kind of was raised in real estate, right. So my dad has his own construction company back home in Georgia, but growing up I took the route of my mom into healthcare, so it kind of came full circle. My husband and I talked about wanting to do investments and my thing is, whenever I do anything, I want to know as much as I can, right. So what better way than to for me personally I know there's other classes and stuff you can do but for me personally, then, to actually get the license, learn the lingo, learn how to do the negotiation. So when I do get into my investments, I know all of the leverage and know the tools and tricks in the contract, more so than anything to make it a success. So I decided to go into the real estate world and then again with that, people start reaching out wanting to purchase homes. So now I'm getting to the part of helping them.
Speaker 1:And a lot of people were reaching out about credit, assistance, credit not the best tried to partner with people that didn't work. So I said you know what, I'll open up my own Cause. At least I know that I'm not taking anyone's money, right, I'm actually sitting down, explaining, teaching them, empowering them for their financial literacy in general, but also with their credit restoration. I don't do repair but and then, with that, end up wanting to become the mortgage lender side to be able to help them to achieve the finances. But also, too, now I get to see the hard money loans that the investors need, get to see the commercial loans that people need. So get into that aspect.
Speaker 1:Then the HUD counseling came along, being able to literally have that support and go with them through their journey because they may not be officially ready. So having monthly meetings, those accountability meetings, to where every month, even if you're not ready, I'm calling, following up with you hey, where are we? Let's get an update on what we need to do so we can get you to your ultimate goal. So that is our real estate.
Speaker 2:Wow, you know what I'm'm noticing? You like to maximize absolutely every situation you you get involved in with the ot. They became nurse home administrator. Uh, in a different state, right, so that means you came back to florida, you had to get licensed here. Yep, um, do you have any stories of how the difference of? Did you practice in connecticut? I did, okay. What's the difference in connecticut? Uh, skilled nursing industry, right? Oh, compliance regulations compared to florida. Okay, briefly, if you will, big difference, okay big difference.
Speaker 1:Um, I will say that the when it comes to connecticut and their um and aka coming in and stuff, the administrators have a better relationship with them than what they do here. Aka would have events or administrators would have events and they would come kind of have like a free will of telling them about the different concerns that they have, expressing their concerns and aka really listen. Versus here. I know they have sometimes those sessions and stuff, but it's not as informal as it is. They're like you really get to know their surveyors, they're get to have conversations with them because you know at the end of then as an administrator you don't want them necessarily in your building, you just want to make sure that everything is done right. So, versus here, I don't feel as if the relationship or the connection is as close as it is up in Connecticut.
Speaker 2:Gotcha, more facilities here as well, too, more facilities. So do you have staffing issues up there?
Speaker 1:Everywhere I'm also licensed in Georgia. Pretty much kind of everywhere you go you have staffing issues. But I will say that kind of falls on leadership as well too. A lot of people think it's just the money. It's not always the money no, not always, because all mine is not good money. Sometimes it's just a matter of if you have a good leader that listens, take into account what you're saying and just make sure you treat with respect got it, got it, got it.
Speaker 2:So right now, I know you're building out your uh realty real estate team as well, right, uh, if you canound on your company and share your website from willis say in audience I know, um, my flow today is going to be back and forth and it's her fault because she decided to do so much in her life. Okay, okay, yeah, for sure I'll take that.
Speaker 1:so my company name is actually homes to investments. So we literally do everything from helping you find your home all the way to investments. I actually just started in January, had the opportunity to go over to Punta Cana, so we have connection with some developers in Punta Cana. There are some connections with developers over in Ghana, zanzibar, dubai, so now I have the opportunity to even sell internationally as well, too for people looking to do investments there.
Speaker 2:Wow, so you've been on the road to a millionaire for real absolutely, and I'm bringing people with me please, you can drag me. Take me with you, please. All right. So if someone was new to investing, what's the smartest step they should take first, like in real estate.
Speaker 1:I would definitely say if you're looking to start to write down exactly what your goal is, right, it's a difference if you're just looking to invest in land, a difference if you're investing in condos, townhomes, single family homes, if you want to do apartments, if you want to do commercial buildings. So literally sit down and kind of think of, like, what do you want to do? Where do you want to start? And then think about are you doing looking to do the investments, where you're doing the renovation, so you're doing a fix and flip, as we call, or if you're going to do a buy and hold, because that's going to vary as well too. So at least get sit down and think of what are your actual goals that you want to attain and then start looking at the money and stuff that's behind that's really good now.
Speaker 2:Just thinking right now in my brain uh, it is really good and I know your parents probably very proud of you. Uh, because if you go back to, like you said, how you were reared in their profession and how it impacted you being a product of your environment, having those individuals to guide you and rear you along the path look at what you end up doing. You did specialize in both areas in which they did as well. You maximized it to the fullest, you made it. You made the uh, your name. You know progression with it for real.
Speaker 1:Oh, absolutely.
Speaker 2:So I have my kids here. I just hope they just take something from, uh, you know, being around good people like this and learning something from y'all too. Seriously, that's really good. I appreciate that. It's really good. Congratulations to your parents. You want to shout them out? I really do.
Speaker 1:Yeah, absolutely so. Shout out to my mom and dad, Randolph and Rhonda Hines. They are actually back home in Albany, georgia. So thank you for instilling in me, yes, qualities and stuff.
Speaker 2:So I greatly appreciate that. Yeah, we definitely give kudos to parents and honor our parents on this show. I definitely do as well, because I always try. I said this on one of my.
Speaker 2:I was on a podcast and I said I don't have the story of, like the hardship story. I may not be as appealing to draw you to say you know, I was in poverty, my dad left me and you know most people. That's the story you hear and that's probably more appealing, I guess you know. To come back story, I guess from you know so much adversity, but I like to be the black person and say I'm a black male that had a daddy, a black male that had a mother, that was in church and that reared me the right way. You don't hear those stories. It's advertised enough. So that's why I wanted to point it out. No problem, all right. So personal branding and success. You've built a strong personal brand in real estate, but also in the healthcare field. In real estate, but also in the healthcare field, how do you choose? How did you decide and choose which one you take off with?
Speaker 1:You know, I don't think I chose. I think they kind of like chose me, so to speak. I feel like, you know, I saw the need right. I tried to do the research, tried to partner with a couple of various companies that just did not work out. And sometimes, you know, you just have to go out and start it yourself in order for it to end up where you want it to be, especially when you have, like, people coming to you with true concerns, issues and again, with real estate, that's one of the most expensive things you'll ever buy you just want to make sure that they are treated why right? That they are treated fairly, that they have all the information that they need. So I think they all kind of chose me in a sense, and I just again, those systems having those processes, those types of things, it just helped make things go smoothly yeah, that's right.
Speaker 2:All right, okay, I will pause from the show now. Oh, that's why I have my phone too. But you will pause from the show. I'm supposed to have this pulled up everyone, so bear with me. So this is our comfort moment. Okay, we have a comedy. I claim and manifest that the show is Florida's number one edutainment station. Now, you indicated that something that you love and enjoy doing is water rides. Yes, water rides.
Speaker 1:Yes.
Speaker 2:What's your favorite theme park?
Speaker 1:Um, like, I usually like go to theme parks, like when we go like into all inclusives, so I don't necessarily have a favorite one here like, yeah, when I go to those resorts I'm probably the biggest kid there yeah I'm going to stand in line with everybody else so I don't listen, but here I don't have a a park person, I think I'm. When I'm back here in the states I just like so in tune to working. But take me to an all-inclusive or a resort, I'm on it all day, every day.
Speaker 2:You are on break, you on vacay.
Speaker 1:Yes.
Speaker 2:That's how I am as well.
Speaker 1:Yeah, my husband have to tell me it's time for us to go. I'm like one of the biggest kids. Yeah, I will get on the same one.
Speaker 2:You in the line with the five-year-olds and stuff.
Speaker 1:Two, three years old, it don't matter, we're all standing up.
Speaker 2:Yeah, yeah, that's good. Well, that's really good. Other things that you enjoy to do like hobbies Any hobbies you like to share?
Speaker 1:I love food. Of course that is always a favorite. But another hobby that I'm trying to get into more so is I'm trying to learn how to skate like I can do a little bit, but I want to be like moving around dancing. I don't want to be like the little kids you be looking at them people online though, absolutely yeah, yeah, I'll be saying it looks very sensual.
Speaker 2:Yeah, with the, how, the way they skate together. Yeah, so my granddad owned a skating rink Patrick's skating rink in Quincy, florida.
Speaker 1:I don't know how to skate.
Speaker 2:Oh, wow, come on, it's my daddy and his fault.
Speaker 1:So what kind of got me into wanting to do this? My niece, she goes to Georgia Tech and so of course in Atlanta she was like let's go to the Cascade Skating. And if you know anything about that, like you can't like go there and don't know how to skate. So I told her I'm sorry, baby girl, I cannot go, I'm not going to be embarrassed by falling or something. So that's my goal to learn how to skate, so me and her can go have our TT niece date.
Speaker 2:That's really good I like that. Yeah, I'm scared to fall. To be honest with you, I mean it's going to happen.
Speaker 1:It's going to happen.
Speaker 2:It's going to happen. Just brace yourself All right, favorite show. It's gonna happen. Just brace yourself all right um your favorite show. I know you say you don't even watch tv.
Speaker 1:Like that, really I I don't, and I think it's because, like, growing up I was so in tune to education, education, education, and then even after college I went like straight into my master's, then into my phd, so I mean I just really didn't, didn't watch shows. But I will like, every now and then, get me like a detective show. First 48, I can handle that.
Speaker 2:I can handle it.
Speaker 1:Law and Order. I will watch that. Detective Stabler Benson yeah, I will watch those. I don't do the drama stuff, gotcha. If I do that, I'm not like sitting down watching it. I may hear my mom and sister talk about it and try to get a quick update, but I can't get into that.
Speaker 2:Really my sister love it. Yeah, she love it, boy, my sister love it.
Speaker 1:I try, but it's just not me.
Speaker 2:No, not me either, but Forest 48, I always turn from the show. It's just a sad show to me.
Speaker 1:It's a sad show, but it's also one of those shows that because I actually had a cousin that was, um, he was murdered. He wasn't on the show but he was like down in my house he was on the show no, he wasn't on the show, but it's like one of those things I kind of wish they, you know, they always can go back and open up the case or something, because it's still unsolved to this day. So you know, I just kind of like think when they can close the case, it gives those families closure because again, to this day we don't have closure wow gotcha and I was about to say a joke.
Speaker 2:But yeah, I'm sorry about that happened to you? No, that's okay, yeah, oh well, I know they stay in miami and memphis miami and I have to say this now, this I do not recommend you doing this.
Speaker 1:But when I was in college and I went down to miami, I had someone. They were from miami, so I actually went to the like one of the areas where they had one of the first 48 positions and so I was like, oh yeah, I'm down here in the Pokemon game. And so I don't recommend you know, go down there, you know by yourself or anything but yeah, yeah, she tried to go down.
Speaker 2:Yeah, I'm in the Pokemon project. I'm trying to show off. You know, they do that. Uh, what's that? Uh, uh little, uh king von and uh block. They were going. Uh, you know, show themselves on them blocks like that.
Speaker 1:Yes, it was a quick drive through when I was, you was out of there yeah, I don't advise that.
Speaker 2:So, all right, well, thank you for the uh entertainment moment. Uh, we'll get back in the show, all right. Entrepreneurship, uh, it can be hard. I call it an emotional roller coaster. Um, buying and selling, uh is often emotional as well. How do you remain motivated, like, even through all the the phases that you've been through? Like people don't understand. I know you, like we briefly touched on it, but even becoming a nurse, home administrator, that's not an easy process, like, and that test is not easy either, and you're licensed in multiple states. That's, yeah, you just like to learn, bro I think that is that's true.
Speaker 2:I will say that, but yeah, but tell us that though. So, uh, for sure. So, as an entrepreneur, your emotional side, how do you balance and stay motivated though?
Speaker 1:uh, for me, the balancing and the motivation again is going to come from those systems and processes, so you don't get wound up or get too consumed in one thing over the other. My other motivation too is that, like when I get text messages or hear my clients say thank you for helping me to buy a home, I never thought that this could be possible or them being able to get their credit score. One of my oldest clients is actually a 67 year old lady. She ended up purchasing the home. Beca wanted to sell the home. Renting she had been re, so pretty much that was c. And then the fact that we to assist her with purchu home now you know just just like really makes me where I need to be.
Speaker 1:And l you were saying you were raised with your parents. I too was raised with my parents, so my parents have always owned a home. My grandmother has owned a home. So just thinking of like those memories that we've been able to have in a family home, I want to help people to be able to have those memories in their own family home.
Speaker 2:That's really good. That's really good. I'm trying to see, like, what motivates you to continue down your path with the real estate instead of nursing home administration.
Speaker 1:So now I still do a little bit in nursing home, right, so I will do interim positions here and there because, again, I still have enough team in help the staff, help the leadership team, so to speak, but more so, again, helping the staff. Let them know that there are good leaders out there that will come your way. It's just, unfortunately. It's just, you know, sometimes you got to go through trial and error and then I do. I still teach, like newer nursing home administrators, like I do, consulting with them, like when they're coming aboard, teaching them how to go into a facility. What are the first things that you need to do when you go into a facility? Yeah, I, I encourage them, don't go sit in the office. You need to be boots on the ground, literally going and meet your staff, introducing yourself to everyone. So you know, I still kind of dabble into that by helping the new generation of the nursing home administrators.
Speaker 1:but again, I still will do interns here and there to keep my license active that's really good my ultimate goal is to own a nursing home, so that's why the real estate and all of this is all playing together as well playing together.
Speaker 2:Gotcha, that's a big move. Yeah, it's a major move, yeah. So I will say that's one thing that I saw. I probably would, uh, do a little different, and I'm kind of a joke about this, but I'm serious at the same time. As the administrator, I feel like I was too engaged.
Speaker 1:Too engaged with the staff.
Speaker 2:Yeah, the staff and involved in being out on the floor and stuff. I really think I could have more peace of mind if I just stayed in the office and was a jerk.
Speaker 1:You think so?
Speaker 2:Yeah, I know it for a fact. You know I Nobody get bothered. If nobody likes you, you don't get bothered.
Speaker 1:That's true, but you also have to have those expectations too. Those expectations like when something's going on, who needs to go talk to who, as well as to holding those. I don't even call them department heads, you're senior leaders, senior leaders Holding. Holding those senior leaders accountable as well too. You got to train them up.
Speaker 2:But nobody bothers. Staff members want to talk to you. Nobody want to come and chat with you if you're a jerk, but you know what.
Speaker 1:You say that, but I know in your heart, of hearts, you wouldn't even be able to do that. I wouldn't even do that. You're just talking. I'm just talking, I'm just talking.
Speaker 2:I say that all the time. I'm just talking. I say that all the time I'm like man. I should have been a jerk man. Nobody want to bother me at all. Maybe I wouldn't have been so stressed. But that's not me.
Speaker 1:It's not, and it wasn't even that. I don't think it was necessarily that stuff. You know, unfortunately, when you don't have the right leadership, stuff wasn't a problem for me, that's the issue with everything Stuff wasn't a problem at all.
Speaker 2:Okay, so transition, okay, transition of your skills, transferability. What I'm trying to say how have the skills and experiences gained during your tenure in healthcare influenced your approach in real estate?
Speaker 1:So of course, in healthcare you have, like people in these various departments right they're doing, but at the same time you have to learn a little bit about each department. Not necessarily everything, but enough to be dangerous. I'll say, even with being the business office manager, but with being your marketer, with being the maintenance person, like, you have to know a little bit about this. So now, going into real estate, like I have been able to pull from those various things. I am my own marketer, I am doing my own finances. You know I call it financial fridays. So, like, pulling everything from healthcare have been able to like, help me transition over to to real estate with no problem I tell people all the time like I wouldn't change being a nurse home administrator.
Speaker 2:No, no, like the skill set you learned, the being ability to multitask, to lead, knowing how to read body language, like so many intangibles, oh gosh it project management it touches on an array of things like where you can apply for a whole lot of jobs if you're really in tune right with each department, like you said, be dangerous enough. Yeah, every area like it's like it's so much you, you you really touch as well. So, um, that's why I wanted to ask that question too, because I know I'm pretty sure you built a lot of um or use a lot of processes and practices, probably in your business as well, so that's really good, um, my next question for you is uh, why do you no longer want to practice as a full-time administrator? Full-time?
Speaker 1:very transparent. Why?
Speaker 1:I don't no longer want to do that. I just am have not seen, not that they're not out there, but I personally have not found a company or an organization that truly cares about the administrators. I I'll say that, but also, too, will truly listen to them, and a lot of them run the building the way it's supposed to be ran, like I do understand. At the same time, you know you're about making money and stuff. But if you're talking about staff retention staff retention, keeping the staff but you're constantly having a turnover with administrators, how is that playing out? Because you're constantly changing to turn over with administrators. How is that playing out? Because you're constantly changing over this leadership. It's affecting the staff, so it's just this revolving door. So I personally feel I prefer to go in interim, know that I'm going to be able to go in, sprinkle a little dust in, that I can help you out, show you how you can kind of run and establish a good foundation, but then after that, I know I'm out, but don't leave raining Every time, every time.
Speaker 2:That's good, though. I definitely see that picture and I just wanted you to share here. It is a lot of things out of your control.
Speaker 1:Yes.
Speaker 2:A lot of things out of your control and basically my problem was understanding what corporate desire and knew that I had to. I am the face of this to over 100 different people. We have our town hall meeting, our educations and things like those things. You have to motivate people to want to work. Yes, you have to get work done through other people. That's probably one of the most valuable lessons I learned. A preceptor reggie used to tell me he said, norman, you can know every regulation in the book and recite it off the top of your head, but if you can't manage people and get them to want to, w pointless that's it out, have only had one rvp tha and I'm gonna shout him o I think he's retired now really allowed me to run, able to go from a bronze.
Speaker 1:We were really making cha. Because of his support, fr, and knowing what we were really making changes, and I feel that because of his support from the RVP level and knowing what we could do, that it made it a whole big difference overall yeah, cindy Taplin, my um Everton 2 Spencer.
Speaker 2:But Cindy, I just always love her approach, um, and I think she's with, uh, lilac now. Yep, she's still with Lilac, miss. Miss Cindy, I'm going to tag you in this too. You can watch the full episode too. But yes, miss Cindy, she would ask, I'd call her and she would always ask what are you thinking, norman? Let's talk about it. Yes, I'm like that. I really admire that about her.
Speaker 2:Let you win the building and she said well, you know what? That's a good idea, let's try that, let's try what you said, and then, if it doesn't work, we'll come back reassess it oh, I love it.
Speaker 2:Yeah, she was a I don't know wonderful attitude. Never like pressure, even in pressure time and you know we run into a lot of stressful times she never, ever like, just made me feel like I was overwhelmed, I don't know. So she meant a lot to me just having her during that point in my career. So, ms Cindy, you know All right. So my next question is and I'm going off of what you said you said your ultimate goal, sort of how you're building this, is having your own skilled nursing facility. Yes, what would be your mission? What would you say your mission statement would be? Or just a theme for your facility that you want them to operate by?
Speaker 1:Okay. So it definitely will be grounded with the foundation of care, more so than anything, and love, like you got to be able to love this profession. I would definitely say that. So, how I envision it, it is going to be one of those facilities that everyone is going to want to be there. Staff is going to be like a waiting list just to even have staff to come aboard, because we're going to be treating them right, we're going to be empowering them, we're going to make sure that the residents are taken care of, we're going to make sure that everyone is being heard and, at the same time, going to have fun. Because, you know, again, people like to say, uh, your job is your family. It really is, because you spend a lot of time with them. So it's going to be. Of course, we're working hard, doing stuff that's supposed to be done, but we're going to also have some fun at the same time, because I love to laugh, I love to have a good time. I just think that's just changed the atmosphere totally, totally.
Speaker 2:Yeah, my wife used to, all the time your family calling. She used to say that so petty. Yeah, she used to say that though I mean, it is true it is true. Yeah, uh, what was? Um this is going back to your parents here um, with, see how you just set goals. Um, you always think you're innovative, very innovative person, um, and you're not just focused on one thing, right? Uh, what would you say? One of the biggest things your parents taught you that impacted you just forever?
Speaker 1:uh, I would definitely say to, of course, treat everybody the same, that regardless of where they are in life, what position that they're in that respect, should be always giving to have a caring heart to. You know, give if you can, but if not, to be able to just be there for them if need be, like with my dad's um company, he's always had his employees and I remember growing up I used to wonder why, like he would always make sure they're paid first before money's getting bought, brought home. But at that time I was saying that he was making sure that those who were working for him were doing for him that they were taking care of first that is really good that takes a different type of mindset too.
Speaker 2:Oh yes, willing to pay your employees before you get paid yes you have your own family too. That's really good, really good. Uh, do you see yourself furthering any additional for education, going further at all?
Speaker 1:No, my PhD is the highest. That is all I need, but, of course, like certifications and just maybe some certificates here and there, I will probably do that because I am a lifelong learner and that's one thing you have to learn in life too. If you're not constantly learning, you know you're going to be left behind. But also, too, don't get to have that learning paralysis, like if you're going to be left behind. But also, too, don't get to have that learning paralysis like if you're going to learn it, start incorporating it there you go, because you can learn too much and not use it not use it, not use it.
Speaker 2:I used to tell people all the time uh, well see, I'm a little different than you, right? Uh, if I didn't have to go to college, I would never win really yeah I would never win If my family had, like, a chain of businesses.
Speaker 2:I would win that route. And you know, with my great dad, for instance, he had a body shop, he had a daycare, he had a barber shop. Let's see what else. He had apartments. He's had a skating rink. Like I said before, he's working on an assisted living facility right now as well. So if he would have like if it was a Harris chain, I would have definitely been working in that for sure. Because I look at, I've never used trigonometry again or geometry, none of those things, that's true. Never used it.
Speaker 1:That's true.
Speaker 2:So I would have went that route, for sure, yeah.
Speaker 1:You don't use that, but you use, like the finance stuff, the check. Well, no longer checkbooks, but at our time, early checkbooks and those things like that which they no longer have.
Speaker 2:Right, right. So I think I would have definitely did that, but I admire people that really enjoy learning and applying it. That's the hard part too. Yes, applying in your life, because I always say you know, you're valedictorian in high school, we're talking about finished product. Mm-hmm, what's the finished product? Look like you be valedictorian and be working as a manager at CVS. No, no bad. You know, not talking about nobody in general, but what are you applying from all that education you obtained?
Speaker 2:That's true, it's really about being a visionary, having that faith, but also putting the work with it too. You can talk about it, but what about being about it? And that's what you've done, and that's why I admire you so much, dr Rainey. And I wanted you on the show If you was talking and speaking with, uh, someone else, a younger rainy oh, right now that's 21 years of age and you were mentoring her. What, uh, what would you say would be the most valuable part of her life for her to focus on?
Speaker 1:oh, I would say just building relationships. I would say building relationships because you're like the saying goes that your net worth is more than your net worth it truly is. So I would say to be out building relationships, meaningful relationships, at that early age.
Speaker 2:That is true Resources, telling you about who you know absolutely over what you know. No, I'm just telling you, it's about who you know over what you know. It definitely in some industries it's even higher about who you know, right? Um, and you can have all that education, the accolades, and you're gonna be sitting back just saying I don't have no interviews, why nobody?
Speaker 1:calling me.
Speaker 2:You have to network. Get involved in these community pages, network functioning, look at Eventbrite, attend those type of functions because knowing one person could catapult your life to an entirely different stratosphere. A lot of people in leadership right now, in health care, uh, in different areas they knew the right person, right, right and the right person. And it wasn't that because they're the best administrator in the whole wide world and have all the knowledges and efficiency for your survey.
Speaker 1:they knew the right person and a quick tip too like when you are networking, you don't have to like go into details, like, okay, what are you doing? Or what's your business? We use the acronym called forward like so it's f for family, o for your occupation, r for your recreation and d for dream. Like, hit on those four things when you're out meeting people and you can always have and develop a conversation. Just based off of that you can't work with that.
Speaker 2:No, really, yeah, I never heard. Said again forward, forward like f-o-r-d f-o-r-d.
Speaker 1:Family occupation, your recreation and then your dreams your dreams.
Speaker 2:That's good. You said processes, structure that is really good. Um, going back to skilled nursing facility, I have to do it. Misconceptions right, we told we're telling the truth on the show. We talked about, um, how you believe, as far as some of the, I guess a lack, lack thereof in the in the industry in general. Um, I mentioned things as well, but what are some misconceptions about skilled nurse facilities that the community need to know?
Speaker 1:OK, I would say some one of the main misconceptions about the nursing home is that there are people that are just there for money, when I can tell you that that's really not the case. I know me personally. I'm pretty sure you've probably done that as well too, but I used to go to that for my CNAs and my frontline stuff, because I truly know and understand the work that they put into it, trying to get their raises and things such as that, which was sometimes a kickback. So I definitely would think I say that the big misconception that people are just in it for the money.
Speaker 1:Another thing in it is that you know it's it's one of those professions where you know when you go in that you don't have a heart, that you know you have a lot of people that are just out there just abusing people. It's not the case. Sometimes people just have bad days, but you know we do have to do our due diligence and, you know, remove them from the situation. So I would say those two are going to be the biggest misconception. I would say.
Speaker 2:I agree too, because just like it's bad employees at work at Walmart Everywhere, it's bad, employees in construction it's bad employees. Everywhere, it's everywhere. I don't mean they don't care. I mean you just have people with different upbringings, different background, morals, morals and values. That's really what. But I can tell you this my cnas, I always uplifted them because I used to tell them what you guys do.
Speaker 1:I couldn't do it. Yep and see, I'm also a clinician, so I used to go and help them change the residents and, you know, be able to help them reposition, because I had that license. I just wanted to let them know I appreciate you so much, I know what you're doing and I can come and help you.
Speaker 2:That's why I admire nursing home administrators, especially the ones that have done it for a long time, because you have to be a special person to be built for that continuous grind every single day and the emotions.
Speaker 1:Oh yes, the emotions that people fail to realize too when it comes to administrators, that because we are overseeing the whole building, we're dealing with the issues, concerns of our staff, but I mean of our residents, but also that of the staff as well too. When we have those relationships with them, you want everyone to be successful. So the emotional part of it, the mental part, that's that in and of itself is a lot for administrators oh, yes, for sure, and that's where somebody like myself, where your emotions on your sleeve, you're gonna have a hard time doing that, uh, but also I don't like I mean just being honest with you.
Speaker 2:I don't like lying to the staff, that's my I'm very transparent. That's really my problem. Yeah, so you tell them they don't have their checks or you did their checks wrong. But what normal supposed to say to them?
Speaker 1:yeah, they come in my office ask them about it yeah yeah I'm gonna tell them the truth, yeah, yeah, because my mom didn't raise a liar so, yeah, I'm telling, but you can't.
Speaker 2:you know you're supposed to be a different face. Yeah, you know, and that's what I had a lot of problems with, you know? Um, because I can't tell the people something that's not honest, true, not true.
Speaker 1:You can be like I used to tell them I will be very transparent with you and towards you as much as I can.
Speaker 2:Yes, you can Got it, yeah, because you got a job too, absolutely. You got to pay your bills too, yes, so you can't risk. You know some things you have to be able to do, but that was a challenge for me to balance, um, because I really I don't know, I really um, just me invested, right. They used to call me, uh, miss, miss sue used to say she used to say you are a black obama, that's to call me that you are a black obama, that'll be called marlou the king, all kind of stuff. I was like, oh man, so that automatically like, make me feel like man. These people really believe in what I'm saying, because they used to always say I have a speech for everything. Because I did town hall, I used to go my financials with them. Oh yeah, I used to share all of that information so that they feel like they're engaged.
Speaker 1:You know as well and then too that I've done that too and I've seen when you do that it helps decrease all of that unnecessary overage. Like you got to think about it. If they don't know, you can't expect for them. You know they only see or hear that. You know, oh, they're making a lot of money, so to speak, but you know if you go with those financials and how it works they're a lot more, go a dash of mile for you too.
Speaker 2:Oh yes, they feel like you're a transparent person and you want to be honest with them oh yes, you can call us about 2 o'clock in the morning and they'll come in and work for you, yep that's why you get to know them.
Speaker 1:When you first go in, you introduce yourself, so you know you're building that rapport with them. And another thing I used to do just off the wall is you know, I walk around and kind of see them doing special things and then I'll be like Norman, you're needed to the administrator's office, norman to the administrator's office. Oh what Norman, do what Norman?
Speaker 2:do and.
Speaker 1:I'll bring you in and say Norman, I saw that you was out there helping me such and such. I just want to tell you that I greatly appreciate you. You are doing an amazing job and just know it's not going unnoticed. And then of course, course, when they walk out what they say, you're trying to hear the thing, but you know you change that, that feeling of coming to the administrator office just because you're in trouble. You really need to share some positive stuff I used to do that too no why you call me on the last week like that.
Speaker 2:Yes, I don't want to mess with you, that's all. I used to do. That too. I love you, just love doing. I did a lot in dade city, for sure. I called him on a speakerphone. Uh, I'm gonna call her name maria maria garcia. Can you please come to the office? She's our cna. Maria used to keep I mean, she was there in that building like over 25 years, like that 10 year ship, and then it has sisters, uh, uh, what's her name? Uh, emmy, we had, uh, maria, you had, um, I don't remember all their names, but it was restorative. They ran restorative. They did 3 to 11. It was like 5 or 6 of them. Wow, it was like real powerful that connection they had to the facility and the way they invested in the staff too, I mean, and the other staff, like growing them.
Speaker 1:Yes.
Speaker 2:Mentoring. It really is like a real community. So your team is that's probably that's what I miss the most.
Speaker 2:honestly, I miss that the most so, but I appreciate you coming and joining the show. I know this was a different form of a guest here, but I wanted her to be able to share, like, her journey. She is a person that believe in education, but she maximizes and she puts it to use, and that's a lot of times we need to do as family members out there, caregivers out there. There's resources that you know about right now, today, that you never picked up the phone and called, you never took a visit in the car to go see, you never emailed them, but you're still suffering. You're still, uh, complaining actions. We lie on the words, right um, test yourself, challenge yourself, uh. Tune in to the podcast, uh. Follow us on facebook. We'll be sharing a whole lot of more knowledge and resources, uh, but also follow dr rainey if you'll share them where they can find you. Your website, all your social media for the audience please.
Speaker 1:So pretty much. If you just type in rain yori senior, that's r-a-n. Y-o-u-r-i and then senya s-e-n-i-a, you will find me on instagram, facebook, all of the various social media sites and, of course, if you ever have any questions, feel free to DM me.
Speaker 2:You had one thing I wanted to say by trying to find it on my phone but I couldn't find it. But you had where you went viral, Like this flyer you did. It had like how many views, you had how many posts, impressions, and it was really good.
Speaker 1:I was going to share it on the show oh, I've not had a couple of flyers and stuff that go viral but, yeah, I do like to share educational information, so you know.
Speaker 2:Yeah, you're more than welcome to follow me, and if you have questions, let me know oh well, before we go to shout out the venue, the name where it's located, how the capacity, oh, booking, all of that yeah absolutely so.
Speaker 1:If you are looking for a venue, we like to say that it's not to be not too small, just like goldilocks it is 900 square feet is located at the intersection of 301 and adamo drive in the tampa brandon area, literally across from brandon ford. We can accommodate up to 50 people seated with chairs. We have the 265 inch televisions there and you're more than welcome to reach out and book a session. We have our two hour packages, we have four hour packages, six hour packages. So if you are looking for an event venue or you want to host anything, you're more than welcome to to check us out.
Speaker 2:It's really good making money.
Speaker 1:That's, different streams of income right there yeah, I use that to host my events, so, but other than that, more than welcome to come.
Speaker 2:I don't want to end this either. I'm sorry I have to get this in too, because it was. We was talking on the phone one day and I was just so impressed.
Speaker 1:But non-profit organizations oh yeah, you had like.
Speaker 2:Oh, my god, okay but yeah, please, yeah, go into. And then if you would just explain to them, because I really want you all to understand how valuable person dr rainy is and just I don't know, she just has to be smart to do all these things, but go ahead.
Speaker 1:Okay, so I have. I'm in the process of finishing out the adventures I'm looking for, looking to start up three nonprofits. The first one is called Vine Community Housing and Development, more so focused on that, hud counseling, the affordable home, home ownership talking, wanting to do more education and training on the foreclosure stuff. So that's already registered with the state of Florida looking to bring that up. And then I do have one, my care first foundation. That is a non-profit, just focused on being able to give simple adaptive equipment, whether it's something like the race toilet or the shower chair. I've seen so many people that, unfortunately, insurance won't cover it and or finances they can't cover it. So I'm looking to be able to utilize that non-profit to donate to the various elderly that may need that. And then I have my financial literacy component of that all as well too. So couple all of that together from that non-profit. Again, just wanted to be able to to help help.
Speaker 2:Wow, I don't know how, I don't know how I don't know how. It's very impressive. We're very impressed with the information and knowledge Dr Rainey shared with us today. Happy, you gave me this opportunity on a Sunday once again and a commute to come here with our audience to share information that they can benefit from, but also give them opportunity to engage with you online, follow you, follow your journey and actually gain knowledge from your insights as well. So please follow Dr Rainey on all her sites that she just indicated, but make sure, with this episode you like, comment below If you have any questions or concerns, definitely will reach out to you. Please know that we understand here at the let's get comfort podcast and your spider time. You like to watch drama shows, you like to watch Netflix? We want to be that Monday cool, making Monday's cool again. Let's get comfy podcast. See you next time.
Speaker 1:Please visit comfortmeasuresconsultingcom. We're here to support you and your loved ones Thank you.
